Terms & Conditions

Welcome to Surza.com!

Surza.com (“Surza UK”, “Surza” or “Website”) is an online store based in UK and provides products & services to you when you shop online at Surza.com and is subject to following conditions –


By using services at Surza.com you signify that you agree to the conditions specified herein and accept to be legally bound by them regardless of which device, application, technology or means of usage.

Further, whenever you avail any service at Surza, you will come across some terms / guidelines applicable specific to that service in question. If there seem any inconsistency of Conditions of Use with such terms, then the terms / guidelines will hold good.

Terms of Use constitutes to an electronic record within the purview of applicable law. As this electronic record is generated by a computer, it does not require any signature, either physical or digital.


Surza is committed to respecting the personal information of all the visitors to its website. We promise to keep your personal details fully confidential and use it sensibly without disclosing to any outside party. Regardless of how you access, browse or shop on this website, your information is held secure on our servers. For more details please click here.


As cookies are specific tiny text files that are installed in your devices when you visit our website to assist our computers to identify your devices and to provide you special features like product recommendations, holding chosen items in your shopping basket between your visits, personalised content, quick click purchases etc., all ecommerce sites use them for your convenience. For more details please click here.


All you need to know about returning your products purchased from Surza.com is given here in a nutshell. All we want you is to have peace of mind and be confident about every purchase you make through Surza.com. It is quite easy and free. For more details please click here.


When you place orders on Surza.com you will get an email confirming when your consignment will be despatched. Your email also contains a consignment tracking number to help you track the progress of the delivery by authentic third party shipper. For more details please click here.


You may visit this website as often as you can for lawful purposes only. Using it in any other way that infringes, restricts, or inhibits the rights of anyone is prohibited by law. Further, without our prior written permission, you cannot copy, reproduce, distribute, republish, post, broadcast, edit or link to in any way the computer codes, elements or material of our website for any commercial purposes whatsoever.

The material on this website is presented solely for promoting Surza’s products & services available in UK, except otherwise specified. However, Surza may accept orders for delivery outside UK subject to applicable legal regulations. For those who like to access surza.com from locations outside UK are responsible for local legal compliance, if any.


All copyrights of surza.com, including intellectual property rights, are licensed and owned by Surza. Your use of website and its content will grant you no rights of ownership in any way. Moreover, by submitting your personal information or other content to Surza.com you confirm that you have granted us the rights to use such material in any media without limitation at our own discretion.